Untitled Note

By: Ahmed Youssry4/10/202435 views Public Note
Link: https://support.digital.ringcentral.com/contents/6616c085ec6858000742b004 RC Phone Number: (203) 629-3300 Call back #: (203) 951-3643 Email Address: kcable@belpointe.com Number of DLs: 145 Account Verified (Admin): Y Ext. # 815 Issue / Customer Request: we have maybe 8 folks who have their own Ring Central account. We need to bring them under ours. Is it possible to export/import historical emails. Or at least export them? TS Performed: Informed there is no option to move users between account that keeps their message data Resolution: After the info agreed to close the case Case Number: 23024822 Resolved? Y/N Customer Sentiment/Verbatim: Reason for Intervention: N/A Endorsed to TL/SME?: N/A At the end of this chat, we will be sending out a survey at _________ regarding my service, I would appreciate the feedback! For additional information, please visit the link support.ringcentral.com. If you need further help, you can also create a case by clicking Contact Support on that page. Thank you for choosing RingCentral. Have a great day! CNR email Hi _____, Good day! I would like to follow up with your concern regarding ____ with case _____. Kindly reply to this email so we can update and/or close this case accordingly. This case will be closed within 96 hours if no response is received due to inactivity. Should you need urgent assistance, please feel free to call our support line at (888) 898-4591 and give your reference case number ____. Thank you for choosing RingCentral as your communications provider. Sincerely, Ian RingCentral | Technical Support

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