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Link:https://support.engagement.dimelo.com/contents/64b06a5bbd0e542404bb2fd4 UID: 237594008 RC Phone Number: Customer Name: Angela Ross Email Address: Angela.ross@chiroway.com Description: main number to be changed for the number 882 447 6929 Troubleshooting: Resolution: Link: https://support.engagement.dimelo.com/contents/64b06c48bd0e5424e7b4dd1d UID: 1000719011 RC Phone Number: (800) 508-7008 Customer Name: Taqi Abedi Syed Email Address: taqiabedi.syed@thoughtspot.com Description: Extension 221 should be sending the voicemails to the email sydney.matheny@thoughtspot.com Troubleshooting: Checked the extensions notification settings and it was fine, recommended doing a test and seeing if it works how the cx wanted - Changed the notifications on ext 221 to send the notifications to the email office_vm@thoughtspot.com and it worked Resolution: After the info agreed to close the case This case will be tagged as resolved. At the end of this chat, we would be sending out a survey at _________ to get feedback and understand what you liked or prefer or whether we did well overall, and/or if we have any opportunity/s that we can improve on as it relates to your experience. This will not take a minute of your time, I really appreciate your feedback. For additional information, please visit the link support.ringcentral.com. You can type in keywords to search for articles you needed. Thank you for choosing RingCentral. Have a great day! Disconnected email Hello ____, This is Ian. from RingCentral. Your CHAT session was abruptly disconnected. Here's an article that you might want to check to solve your issue: xxxxxx Please let us know if you still need assistance by replying to this email. You can also engage us again through CHAT or by calling 888-898-4591 opt.3 For now, the case will be kept open and your account under close monitoring. Should we fail to receive an update from your case will be automatically closed after 24 hours. Regards, Ian RingCentral Technical Chat Support