Untitled Note

Customer Name: Justine RC Phone Number: 3864027864 UID: 1956772021 InContact ID: 470497452613 Company Name: Third Wave Cafe Call back #: 3212778743 Email Address: thirdwavensb@gmail.com Number of DLs: Account Verified (Admin): Y Ext. # 105 Issue: Port-Out inquiries 3864027864 Troubleshooting: Advised the cx that the Port-Out was Rejected today due to the wrong company name "Kaisy Lumber" Case Number: Resolved? Y/N PKI/JIRA: (if any) Link of Feature Request Submitted: Link of Self-help options provided: Customer Sentiment/Verbatim: A statement from the customer SAT Pred: 0-4, 5-8, or 9-10 For intervention - Y/N?: Reason for Intervention: Endorsed to TL/SME?: