Untitled Note

Customer Name: Erica RingCentral Number: 6615260540 UID: 1612624027 InContact ID:463720014148 Extension #: 802 Best callback number: 6616188494 Email address: mainoffice@antelopevalleycountryclub.com Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: Set up a new desk phone from a 3rd party on ext.807 Customers have Internet Access: Make and Model: Yealink T46S EXT and DL #: Ext.807 MAC/SN: 805EC0A425E9 / 8146019091613043 IP address: 10.0.0.74 Troubleshooting: Guided the cx on how to provision the new Desk phone successfully Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo