Untitled Note

Customer Name: Sheila Allen RingCentral Number:5307765006 UID:233902048 InContact ID:459967525765 Extension #:101 Best callback number:5304003471 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: Update the VM Troubleshooting: Switch the account to single level and set the the incoming calls to go to an specific user and then cusomized the voicemail greeting and then deleted a user on the account andthen ransferred to CERT to downgrade the licese for two users Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo ann