Untitled Note
By: Anonymous10/19/20232 views Public Note
Customer Name: Jim Jocek
RC Phone Number:
UID: 344564037
InContact ID: 472561581111
Company Name:Amblewood Search Group
Call back #: 4402410048
Email Address: jjocek@amblewoodgroup.com
Number of DLs:
Account Verified (Admin): Y Ext. # 201
Issue: Call handling settings
Troubleshooting: Guided the cx on how to set up the call handling settings as requested
Case Number:
Resolved? Y/N
PKI/JIRA: (if any)
Link of Feature Request Submitted:
Link of Self-help options provided:
Customer Sentiment/Verbatim: A statement from the customer
SAT Pred: 0-4, 5-8, or 9-10
For intervention - Y/N?:
Reason for Intervention:
Endorsed to TL/SME?: