Untitled Note
By: Anonymous3/27/20232 views Public Note
Customer Name: charles
UID: 241817041
InContact ID: 461711499144
Extension #: 101
Company#: 310 839 8876
Best callback number: (661) 526-6534
Email address: chaco1122@aol.com
Customer's preferred callback time (with timezone): N/A
Admin: Y
Account Verified: Y
Issue: 1) TCR registration
Troubleshooting: 1) advised the cx to call 855-925-8622, no agent was available to take the warm transfer
Recap: Y
Support Site provided: Y
Survey Spiel: Y