Untitled Note
By: Anonymous3/3/20232 views Public Note
Customer Name: john
UID: 63220580004
InContact ID: 460659946863
Extension #: 101
Company#: 336 281 5444
Best callback number: (336) 407-0348
Email address: Hello@elevatecounselingwellness.com
Customer's preferred callback time (with timezone): N/A
Admin: Y
Account Verified: Y
Issue: 1) call handling
Troubleshooting: 1) streamlined the service for the cx, updated the voicemail so that ext 101 can get them. performed test call everything is working fine.
Recap: Y
Support Site provided: Y
Survey Spiel: Y