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FOR CASE CLOSURE Case : Issue : Customer Sentiment/Verbatim: SAT Pred: 9-10 **************************************** CASE FOLLOW-UP DAY 1 • can't call customer right now since its still early on their local time zone • its currently 6:46?AM CST on their location • follow-up e-mail sent for the meantime • cc'd AM Ryan Kidder | ryan.kidder@ringcentral.com I believe I am good to go. The issue is with my network, not the phones. Feel free to close this ticket.