Untitled Note

Customer Name: Shanon RingCentral Number:8015066883 UID:2145561008 InContact ID:2145561008 Extension #:1 Best callback number:8018362694 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: Cc on file is not working cx needs to update her cc information but is having an error message when trying to update it Troubleshooting: After trying to update the cc information on my end I got the same error so I referred the cx to her AM further assistance Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo 4602 2300 3065 3551 736 Jan 26 Tyler Brown 1558 andromeda way Lathrop CA 95330