Untitled Note

Customer Name: Glen Williams RingCentral Number: 7659628587 UID:473368048 InContact ID:461319670152 Extension #: 101 Best callback number:7659628587 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: Ext.101 moving to another office and wants to know what will happen to the calls that are not received on the desk phone in the meantime Troubleshooting: Advised the cx that the RC desktop and mobile apps will be ringing and if nobody picks up the calls will be forwarded to the voicemail Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo