Untitled Note
By: MSAK5/31/202421 views Public Note
Link:
RC Phone Number:
Call back #:
Email Address:
Number of DLs:
Account Verified (Admin): Y Ext. #
Issue / Customer Request:
TS Performed:
Resolution:
Case Number: _______
Resolved? Y/N
Customer Sentiment/Verbatim:
Reason for Intervention: N/A
Endorsed to TL/SME?: N/A
The case has been successfully closed now, kindly check if you received the email sent at _________ confirming its closure.
For additional information, please visit the link support.ringcentral.com. If you need further help, you can also create a case by clicking Contact Support on that page. Thank you for choosing RingCentral. Have a great day!
CNR email
Hi _____,
Good day!
I would like to follow up with your concern regarding ____ with case _____. Kindly reply to this email so we can update and/or close this case accordingly. This case will be closed within 96 hours if no response is received due to inactivity.
Should you need urgent assistance, please feel free to call our support line at (888) 898-4591 and give your reference case number ____.
Thank you for choosing RingCentral as your communications provider.
Sincerely,
Ian
RingCentral | Technical Support