Untitled Note
By: Charles Schulman5/2/202424 views Public Note
Customer Name: Michael Lynch
RC Phone Number: 7073870722
UID: 2322709004
InContact ID: 507222458456
Company Name: Amada Senior Care - AF-176 Sonoma County
Call back #:
Email Address:michael.l@amadaseniorcare.com
Number of DLs:
Account Verified (Admin): Y Ext. # 101
Issue: Activate a user ext.115
Troubleshooting: Guided the cx on how to send the invite for ext.115 properly.
Case Number:
Resolved? Y/N
PKI/JIRA: (if any)
Link of Feature Request Submitted:
Link of Self-help options provided:
Customer Sentiment/Verbatim: A statement from the customer
SAT Pred: 0-4, 5-8, or 9-10
For intervention - Y/N?: