Untitled Note

Customer Name: Paul Jeffrey RC Phone Number: 7207440666 UID: 3256949008 InContact ID: 471823404661 Company Name: Elevation Chiropractic Call back #: Email Address: paul@elevationcw.com Number of DLs: Account Verified (Admin): Y Ext. # 10101 Issue: Phones not ringing 7207440666 Ext.10102 Troubleshooting: Helped the cx to enable tuesdays on the schedule of the ext.10102 that was causing the issues Case Number: Resolved? Y/N PKI/JIRA: (if any) Link of Feature Request Submitted: Link of Self-help options provided: Customer Sentiment/Verbatim: A statement from the customer SAT Pred: 0-4, 5-8, or 9-10 For intervention - Y/N?: Reason for Intervention: Endorsed to TL/SME?: