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4094 Level 2 - Non-compliance with Customer Sentiment Prediction Process 202203628 Tanhueco, Joanna Jamaica Marie Felizmena, Romano https://engage.ringcentral.com - call will not pop up to RC app anymore - dial out > type in phone number then request a call - engaged - how to transfer? ** corp directory > within ringcentral ** phone book ** destination - test call / calling external number - end call - just me > if you will be transferring a call to another department - transfer > cold transfer - everyone > will disconnect call to everyone how to get incid? - call history > call details > copy calll ID -------------------------------------- wiki 411 > spaces > GSS document hub 833-247-7694