Untitled Note
By: Anonymous6/7/20232 views Public Note
I just want to advise you this call is being monitored and recorded for security and quality assurance /cm number 856-366-4865
MAX 63423/ K6LI150
Issue: hotel booking
PNR: 5057-4370
CHC Article searched: https://helpcenter.aexp.com/us/en/travel-and-lifestyle/lodging/cancel-or-modify-a-prepaid-hotel-booking
Steps you have taken:
Question: trying to change the check out date but getting this message.
CC:
Phone: 701-226-2753
dates: check out on Sun the 11th
Destin:
PNR:
mayse
called hotel s/w
2 adu kids 4, 7
one king bed changing the reservation will affect one king, suite king, pull out sofa
ATTN TICKETING PLEASE REISSUE TKT NUMBER(S) XXXX, OLD FARE XXX, NEW FARE XXX, CHG FEE XXX ADD COLLECT OF XXX AUTH
BY CM
while we wait for pricing from the airline I do want to let you kno of the other benefits you get when using your platinum card . You are also able to book hotel reservations and car rental reservations if you didn't kno already , that being a rental car or personal driver . We also don't want to forget about the 15 Uber credit that were able to redeem on each ride jus as long as we use the platinum card at time of payment, we will be able to apply the credit at the end of your billing cycle on your statement . That's also gonnna apply to our hotel reservation too. If we book under our program hotels like FHR or THC we will be able to redeem the $200 hotel stay credit at the end of the billing cycle as well . To make your trip a little bit more seamless we also have our "Tours and Concierge Departments " to help with making dinner reservations and planning activities there at our destination of travel , So please reach out if you need any assistance on your trip as we are more then happy to assist you with it