Untitled Note
By: Anonymous5/22/20232 views Public Note
Notepad:
pronotepad.com
Case Tagging with Definition:
https://wiki.ringcentral.com/x/VoR0JQ
Verification Process:
https://wiki.ringcentral.com/x/aQyII
Call Handling Process:
https://wiki.ringcentral.com/x/2LxIH
Call Handling Process (Summary):
https://ringcentral.saleshood.com/asset/1144455?onboarding_referrer_id=28121
QOS Escalation Template:
https://wiki.ringcentral.com/x/LFmdHw
Tier 2 Escalation Process:
https://wiki.ringcentral.com/x/AUS2Hw
Tier 2 Escalation Template:
https://wiki.ringcentral.com/x/cNqFHQ
RC App Queue Escalation Template:
https://wiki.ringcentral.com/x/2NmFHQ
Provisioning Escalation Template:
https://wiki.ringcentral.com/x/osy6Ig
Billing Escalation:
https://wiki.ringcentral.com/x/-3ZPHQ
Relax Escalation:
https://wiki.ringcentral.com/x/MSBzE
Escalation Guide:
https://wiki.ringcentral.com/display/~karen.porras/Escalation Guide (Edited)