Untitled Note

Case : 19162671 (Case Follow-up Day 2) • callback customer for follow-up • incid : 466591987860 • was able to spoke to Tony • said that he doesn't have the chance to reach out to Verizon • mentioned that he can't continue to troubleshoot right now since he is busy • requested for callback tomorrow • around 2pm to 3pm Arizona (Saturday, 5am to 6am MNL ) • end of call • • FOR TEMP CHECK Case ID : 19185535 Case ID : 19182813 customer is busy 2 and 3pm phoenix tomorrow incid : 466591987860 ******************************* Case ID: 19143533 incid : 466591990650