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Customer Name: David RingCentral Number: UID:1910025019 InContact ID:465067740527 Extension #: 101 Best callback number: 9292677004 Email address: davidmateo1392@gmail.com Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: The cx is having issues activating his new account. When he gets the activation email he is asked to enter the contact phone number but it's giving him an "invalid number" every time. Troubleshooting: Connected the cx to the Sales Team so they can assist him with his account activation Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo alisa