Untitled Note
By: Anonymous9/4/20232 views Public Note
Customer Name: Ryan
RC Phone Number: 9092954786
UID: 2194503015
InContact ID: 470001741658
Company Name: Yacht Management Services
Call back #: 2089215844
Email Address: info@yachts4fun.com
Number of DLs:
Account Verified (Admin): Y Ext. # 101
Issue: Ext.101 call handling settings
Troubleshooting: Guided the cx on how to set up ext.101 call handling settings
Case Number:
Resolved? Y/N
PKI/JIRA: (if any)
Link of Feature Request Submitted:
Link of Self-help options provided:
Customer Sentiment/Verbatim: A statement from the customer
SAT Pred: 0-4, 5-8, or 9-10
For intervention - Y/N?:
Reason for Intervention:
Endorsed to TL/SME?: