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18876653 > revisar con Jose. || App glitch. > JIRA? > llamar al cx para mejor diagnostico. Joe Martinez > joe@ifscapital.com Hello Joe, Good day! This is to confirm that your case number 18876653 has been assigned to me. My name is Francisco and I will be assisting you with the reported issue today. I am actively investigating and expect to reach out. In the meantime, if you have any questions or supporting information that may help resolve the issue more quickly, please feel free to contact me by replying back to this email. Thank you for choosing RingCentral as your communications provider. Sincerely, Francisco Meneses | RingCentral | Technical Support