Untitled Note
By: Anonymous5/3/20232 views Public Note
Incontact ID: 463559196796
UID: 209347040
RC Phone Number: 8557505463
Customer First and Last Name: Jason Moreta
Extension #: 101
Callback #: (347) 771-0140
Email Address: info@lineupcreditrepair.com
Account Verified (Y/N): Y
Admin (Y/N): Y
Description: Trying to see if there's any Wyoming number (307 ) available / Telco parent case 18401909
Set ETA: N/A
Troubleshooting: The agent checked in the admin portal to see if there are any available numbers but couldn't find one
Resolution: Created a child case to Telco to tell the cx if there are numbers available
Recap (Y/N): N/A
Gain Agreement to close the case (Y/N): Y
Promoted Support Site (Y/N): Y
Promoted Survey (Y/N): Y
SAT Prediction: 10
I am resolving the case now (Y/N): Y
Attached KB Article (Y/N): Y
"if there is nothing else I will be closing the case and marking it as resolved, also we have a support site at support.ringcentral.com, it works just like google you type your question and will see different articles on how to solve the issue. Lastly you might be receiving a quick survey over email regarding your overall experience with the customer experience today. And with that said thank you for being part of RingCentral and I hope you have a good day"