Untitled Note
By: Anonymous5/13/20232 views Public Note
Incontact ID:
UID:
RC Phone Number:
Customer First and Last Name:
Extension #:
Callback #:
Email Address:
Account Verified: Y
Admin: Y
Description Information:
Set ETA:
Troubleshooting:
Resolution:
Recap: Y/N
Gain Agreement to close the case: Y/N
Promoted Support Site: Y/N
Promoted Survey: Y/N
SAT Prediction: 10
I am resolving the case now: Y/N
Attached KB Article: Y/N