Untitled Note

Hello this case 19813646 was assigned to me on 8/18/2023 however it is showing up in my case backlog until today 10/18/2023 I haven sent an email to the cx to see if still need help regarding to this issue in case yes please assist if this is really a tier II case please use the appropriate template and provide the samples as you should in order to us work on this as soon as possible