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Hi! Welcome to RingCentral Live Chat Service. My name is Alber, your RingCentral Technical Support Specialist. How can I help you today? Before we proceed, can you confirm your email address and preferred callback number? Based on your concern, this may take for a couple of minutes however, we may need to extend depending on the adjustment that we may need to do. Also, if this is for COMPANY? I don't mean to rush you, but I just want to check if we're still connected? Are you still available to chat? I’m sorry but I have not received any replies from you. I will have to close this chat session and service other customers. I am sorry but I have not received any replies from you. Thank you for choosing RingCentral and for using our Live Chat Service. For more information, you can visit our support site at http://support.ringcentral.com/. You can also create a case by clicking contact support in that page. Hello, Thank you for using RingCentral's Live Chat Support. Your case number is ______. Our chat session ended unexpectedly. Please don't hesitate to contact us through chat or call support for any more help. If you would like to chat with us again, please click on this link https://support.ringcentral.com/contact-support.html then click on the chat icon on the bottom right side. If you want to call, our main Support phone number is 888-898-4591/0800 014 8091. Thank you for choosing RingCentral as your communications provider. Kind regards, Alber RingCentral Support Agent's Email: alber.evangelista@ringcentral.com Case Number: 20059306 UID: 374780048 Issue: Current Behavior: Expected Behavior: Troubleshooting Done: