Untitled Note

By: Anonymous8/28/20232 views Public Note
Customer Name: TAMIKA JERROLS-ROBINSON RC Phone Number: 8889084651 UID: 60865255006 InContact ID: 469670751588 Company Name: MEKA'S URBAN FASHIONS Call back #: 8327549564 Email Address: thawholenine@hotmail.com Number of DLs: Account Verified (Admin): Y Ext. # 0 Issue: Account suspended due to payment issues Troubleshooting: Connected the cx to the Billing Team Case Number: Resolved? Y/N PKI/JIRA: (if any) Link of Feature Request Submitted: Link of Self-help options provided: Customer Sentiment/Verbatim: A statement from the customer SAT Pred: 0-4, 5-8, or 9-10 For intervention - Y/N?: Reason for Intervention: Endorsed to TL/SME?:

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