Untitled Note

ya vimos: faxes,contacts,presence,intercom,blocked calls, emergency response locations for outbound,integration,contacts,troubleshoot outbound fax issues, how the call routing affects delivery at an internal level on the RC App, and the requirements an email address should meet to use the E-to-Fax feature. --- Shipping, call logs results interpret routing, call recordings: on-demand recording after transferring > extensions to record, SMS > TCR, edit numbers on SCP, internal migration, CNAM, press 1 before connecting (RingOut). --- Good afternoon, Daniel. I am writing this email to confirm I reviewed several Tier 1 related topics with Esteban Rivera, as a leveling. We discussed the shipping process, how to interpret the call logs, their results and the call routing, call recordings, SMS TCR, how to edit numbers on the admin portal, the internal migration process from the Tier 1 agent perspective, CNAM limitations and the press 1 before connecting feature on RingOut Best regards, Francisco.