Untitled Note
By: Anonymous6/8/20232 views Public Note
Customer Name: Henry Lee
RingCentral Number:
UID: 2190633020
InContact ID:465382394999
Extension #:888
Best callback number: 6262326258
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue: The cx is able to send MMS but not SMS on all numbers
Troubleshooting: Created a child case for Telco Team
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
For (Customer’s Name)_Issue_Assisted / Resolved by Pablo 18921800