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UID: 2299698004 RC Phone Number: (408) 866-5436 Customer Name: Mallory Kirby Email Address: admin@c2earth.com Description: I need help getting my ring central set up on my cell phone so I can work remotely tomorrow. Troubleshooting: Wanted to check ext 107 configuration to send the calls to the cx mobile app but cx went IDLE Resolution: Cx went IDLE sent email This case will be tagged as resolved. At the end of this chat we would be sending out a survey at _________ to get feedback and understand what you liked or prefer or whether we did well overall and/or if we have any opportunity/s that we can improve on as it relates to your experience. This will not take a minute of your time, I really appreciate your feedback. For additional information, please visit the link support.ringcentral.com. You can type in keywords to search for articles you needed. Thank you for choosing RingCentral. Have a great day! Disconnected email Hello Mallory, This is Ian. from RingCentral. Your CHAT session was abruptly disconnected. Here's an article that you might want to check to solve your issue: https://support.ringcentral.com/article-v2/Setting-up-how-incoming-calls-are-handled.html?brand=RingCentral