Untitled Note

Customer Name: Austin UID: 1866697019 // InContact ID: 464002034240 Extension #: Best callback number: Ring central number : Email address: fax@amdglobal.com //dpatel@amdglobal.com Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: The customer has an issue with faxing to an insurance company. The customer is trying to send a fax through an out mail Troubleshooting: (steps taken to address the issue) The customer Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N