Untitled Note
By: Anonymous2/21/20232 views Public Note
User ID:
InContact ID:
Customer Name:
Ringcentral number:
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y
Account Verified: Y
Description:
Issue/Subject: For: | Issue: |By: Andres Camp
Account Verified Y/N: Y
How many phones are affected?: 2
Error on the Display Screen: No response
Other Notes:
Is the customer on the same location where the phone is?: YES
Internet connection working?: Yes
Additional Question
-Phone has user extension and DL assigned: Y
-Customer's internet connection is working: Y
-Customer is in the same location as the phone is: Y
-Phone is powered ON: Y