Untitled Note

Customer Name: Gerry UID: 145922049 InContact ID: 461591073864 Extension #: 101 Main Company number: 9048581846 Best callback number: 7543684790 Email address: gerrydunne@bellsouth.net Customer's preferred callback time (with timezone): Admin: Y/N y Account Verified: Y/N y Issue: Is it possible to have a guest user in the account TCR process Troubleshooting: (steps taken to address the issue) the only way to have a guest user in the account is sharing an extension's credentials Provided the support links for the TCR process as requested Recap: Y/N y Support Site provided: Y/N y Survey Spiel: Y/N y