Untitled Note
By: Anonymous5/17/20232 views Public Note
Incontact ID:464287934922
case:
UID:1606131004
RC Phone Number: 3235384271
Customer First and Last Name: Maria Quiroz
Extension #: 102
Callback #: 8885510164
Email Address: yes
Account Verified: Y
Admin: Y
Description Information: the client called because she does not get the fax to her email
Set ETA:
Troubleshooting: there was an issue and the call was disconnected i did try to callback
Resolution:
Recap: Y
Gain Agreement to close the case: Y
Promoted Support Site: Y
Promoted Survey: Y
SAT Prediction: 10
I am resolving the case now: Y
Attached KB Article: Y/N
(888) 710-0039
inbox to see VM tesx fax