Untitled Note

InContact ID: 467866817432 UID: 63016768023 Customer Name: Peter Best callback number: (415) 756-5629 Customer's preferred callback time (with timezone): Email address: zip2000llc@gmail.com Problem: The customer mentioned that the extension 102 is unable to make and receive calls Background: the customer mentioned that he was unable to receive and make calls with their RCapp since 7/20/2023 Unable to contact the cx I got voicemail