Untitled Note

Hi, Thank you for confirming that your issue with Dropped Calls is now resolved. I will now tag this case as closed, but if the issue persists, you may re-open this case within one (1) week. Here is the link to guide you in re-opening your case: https://support.ringcentral.com/article/4362.html or call our support line at (888) 898-4591, press 3. Thank you for choosing RingCentral as your communications provider. Have a great day! Regards, RingCentral Experts Team Hello, I called to make a follow-up on your concern by calling this number: however, I was routed to your voicemail. Let me know what date and time I can contact you so we can continue working on this case. If you need immediate assistance, please call us at 888-898-4591 press 3 then give the case number 18048946. We are open 24/7, feel free to contact us anytime. You can also chat with us, please click on the link https://support.ringcentral.com/contact-support.html, and click “Chat with Us” for real-time support. Thank you for choosing RingCentral as your communications provider. Sincerely, RingCentral Experts Team -Callback the customer - 1st attempt. Reached VM. Left VM. - 2nd attempt. InContact ID: 461059948229. Called #: 2679391030. Reached VM. Left VM. Sent email. RingCentral Case:17664627 | Follow Up Hi My name is Alber, calling from a recorded line. Your case was endorsed to me today. I would like to check if you still need assistance with (Issue). INC-37352 - Some customers are experiencing failed SMS to a single mobile provider. Inform the customer that they can reach our dedicated support team at 8559258622. Inform the customer that they are available Monday to Friday, from 5 A.M. to 5 P.M., Pacific Standard Time. Text messages being sent to persons on the Verizon network are not working outgoing. I am receiving incoming text messages. Incoming are working. I have a Verizon phone and am confirming it with my personal device. I have an AT