Untitled Note
By: Anonymous10/3/20232 views Public Note
Customer Name:
RC Phone Number:
UID:
InContact ID:
Company Name:
Call back #:
Email Address:
Number of DLs:
Account Verified (Admin): Y Ext. #
Issue:
Troubleshooting:
Case Number:
Resolved? Y/N
PKI/JIRA: (if any)
Link of Feature Request Submitted:
Link of Self-help options provided:
Customer Sentiment/Verbatim: A statement from the customer
SAT Pred: 0-4, 5-8, or 9-10
For intervention - Y/N?:
Reason for Intervention:
Endorsed to TL/SME?: