Untitled Note
By: Anonymous5/6/20232 views Public Note
Incontact ID:463721125199
UID: 375294048
RC Phone Number: 3468880002
Customer First and Last Name: Sam Adam
Extension: 101
Callback #:
Email Address:
Account Verified: Y
Admin: Y/N
Description Information: voicemail done by email
Resolution
Set ETA:
Troubleshooting:
Resolution: number 1
Recap: Y/N
Gain Agreement to close the case: Y/N
Promoted Support Site: Y/N
Promoted Survey: Y/N
SAT Prediction: 10
I am resolving the case now: Y/N
Attached KB Article: Y/N