Untitled Note
By: Ved Prakash Sonkar3/23/202419 views Public Note
-Case #: no me sale la cuenta de salesforce de esta cuenta
-UID: 4081321044
-Ext affected: ALL
-Issue: the cx tried to sign in to RingCentral but it said that his account was disabled
Troubleshooting: I checked the account and saw that the account is disabled and has a verification history that says "Transaction with suspicious IP(Signup disallowed) MaxMind Check Country failed: United Arab Emirates (IP=94.204.7.82)"
-KB link or Keywords used on the Support site: N/A
-Help needed: what we can do in this case?