Untitled Note
By: Anonymous4/12/20232 views Public Note
Customer Name: Daniel Sassoon
RingCentral Number:3103295494
UID:63293734004
InContact ID:462522806898
Extension #:101
Best callback number:8186058041
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue: The cx wants to add a new Desk phone purchased from a 3rd party.Assisted provisioning.
Customer have Internet Access: Yes
Make and Model: Polycom VVX410
EXT and DL # : Ext.101
MAC/SN: 0004F27CE36E
IP address: 192.168.1.100
Already resetted to factory
Troubleshooting:
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
For (Customer’s Name)_Issue_Assisted / Resolved by Pablo