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Link: https://support.engagement.dimelo.com/contents/64a5cd3cbd0e541fe83fa357 UID: 1707130027 RC Phone Number: (631) 228-8888 Customer Name: Yu Chen Email Address: yuchen@reikowireless.com Description: Our user (ext 1123) is not able to get phone calls to his ring central app Troubleshooting: Checked the user's call handling and changed it to ring all at once and changed the app to ring four times, then did a test Resolution: Disconnected sent email Link: UID: RC Phone Number: Customer Name: Email Address: Description: Troubleshooting: Resolution: This case will be tagged as resolved. At the end of this chat, we would be sending out a survey at _________ to get feedback and understand what you liked or prefer or whether we did well overall, and/or if we have any opportunity/s that we can improve on as it relates to your experience. This will not take a minute of your time, I really appreciate your feedback. For additional information, please visit the link support.ringcentral.com. You can type in keywords to search for articles you needed. Thank you for choosing RingCentral. Have a great day! Disconnected email Hello Yu Chen, This is Ian. from RingCentral. Your CHAT session was abruptly disconnected. Here's an article that you might want to check to solve your issue: https://support.ringcentral.com/article-v2/3770.html?brand=RC_US