Untitled Note
By: Anonymous8/7/202311 views Public Note
Customer Name: Jareb Kinney
RC Phone Number: 7013901501
UID: 62975760023
InContact ID: 468516433638
Company Name: Zero Gravity Counseling PLLC
Call back #: 6033438981
Email Address: 0gravityoc@gmail.com
Number of DLs:
Account Verified (Admin): Y Ext. # 101
Issue: Port-Out inquiries 7013901501
Troubleshooting: Advised the cx that the account number would be the main company number (701) 390-1501 and the PIN number would be 0000 or blank.
Case Number:
Resolved? Y/N
PKI/JIRA: (if any)
Link of Feature Request Submitted:
Link of Self-help options provided:
Customer Sentiment/Verbatim: a statement from the customer
SAT Pred: 0-4, 5-8, or 9-10
For intervention - Y/N?:
Reason for Intervention:
Endorsed to TL/SME?:
For (Customer’s Name)_Issue _Assisted / Resolved by Pablo