Untitled Note
By: Anonymous4/10/20232 views Public Note
Customer Name: Wesley
RingCentral Number: 4252564559
UID:1557587027
InContact ID:462378211248
Extension #: 100
Best callback number: 5033340222
Email address: support@rowconsulting.com
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue: Polycom IP 5000 Conference Phone bought from RC showing "unregistered line" SN:64167F74760E
Troubleshooting: Assisted the cx in assigning the device to the limited extension and then rebooted the device and started working properly
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
For (Customer’s Name)_Issue_Assisted / Resolved by Pablo