Untitled Note

Customer Name: avo UID: 62769682008 InContact ID: 460217906953 Extension #: 106 / 108 Company#: 818 805 2188 Best callback number: (818) 805-2188 Email address: info@legalonelaw.com Customer's preferred callback time (with timezone): N/A Admin: N Account Verified: IVR verified Issue: the cx left the call on hold before I was able to determine any troubleshooting step TS: the cx left the call on hold before I was able to determine any troubleshooting step Recap: Y Support Site provided: Y Survey Spiel: Y callback time: 10 am PST (818) 805-2188