Untitled Note
By: Anonymous4/4/20232 views Public Note
Customer Name: Carlos Perez
UID: 62166165016
InContact ID: 462229605663
Extension #: 101
Company#: 817 484 0187
Best callback number: (817) 484-0187
Email address: carlos@cpkrell.com
Customer's preferred callback time (with timezone): N/A
Admin: Y
Account Verified: Y
Issue: 1) delete user 2) cx wants to delete an MVP license
Troubleshooting: 1) checked the user list with the cx 2) sent the cx an email with the contact information of his account manager so that he can delete the MVP license
Recap: Y
Support Site provided: Y
Survey Spiel: Y