Untitled Note

Incontact ID:464590021946 UID:816019040 RC Phone Number: 6156224566 Customer First and Last Name: Shain Extension #: 101 Callback #: 3213015091 Email Address: Account Verified: Y Admin: Y Description Information: the client would like to know the account number as well pin number to be able Set ETA: Troubleshooting: so I did confirm the pin was 0000 and then the account number will be the main number but she did enter it and it was not validated we were able to see her account is under contract so she will have to contact the port department ntdhelpdesk@ringcentral.com Recap: Y Gain Agreement to close the case: Y Promoted Support Site: Y Promoted Survey: Y SAT Prediction: 10 I am resolving the case now: Y Attached KB Article: Y