Untitled Note
By: Anonymous4/20/20232 views Public Note
Customer Name: Tony
UID: 63129610008
InContact ID: 462977618885
Extension #: 101
Main Company number: 9492094501
Best callback number: 5622256443
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N y
Account Verified: Y/N y
(949) 877-8826
Issue:
added a new user to the RingCentral account, set him up so his app rings, ext 104
Troubleshooting: (steps taken to address the issue)
added ext 104 to the call queue
CX needs to link the numbers to his campaign transferring to TCR
Recap: Y/N y
Support Site provided: Y/N y
Survey Spiel: Y/N y