Untitled Note

ext 126, cannot send his own number in the sms. Telco case to reprovision the number was already created, they mentioned the number was reprovisioned and tested again.In addition, the number is not flagged as spam/block with Cloudmark Kindly re-test with the end user. If issue is not resolved, kindly open a ticket with Bandwidth with details of the failed inbound/outbound message/s (To and From TNs, Date and Time sent, BW messageID, content of message). cx is still not able to send SMS with the number. TCR campaign seems to be k. The user only has one number (614) 508-0292. I have SS of the issue. User ext 102 is unable to send a text message when sending its own phone number with the following format (614)-458-1151 it gives an error message "message not delivered" but any other number it allow the user send the text User ID InContact ID 469672250051 Customer Name: Shawn RC Phone Number: 2013288156 Extension #: 101 Best callback number: 201-328-8156 Email address: manhattan@thebankofprinceton.com Customer's preferred callback time (with timezone): Admin: Y Account Verified: Y Description: Cx is unable to send faxes using his email address Issue/Subject: For: Shawn | Issue: Email to fax | By: Andres Camp >> Call back made at 201-328-8156 > Cx requested to receive the call tomorrow at 2pm EST >> skoo@thebankofprinceton.com