Untitled Note

23228127 --- Agent's Email: joseph.moya@ringcentral.com Case Number: 23231316 UID: 918209020 Issue: One of our users reported choppy call quality during his conference calls today. I went to the call logs and quality of service logs, but I didn't see any of his conference calls Current Behavior: QoS issues with the conference calls Expected Behavior: Find QoS information for conference calls Troubleshooting: - Conference number: (647) 360-4694 - Extension with issues: 260. Richard Niman