Untitled Note

Customer Name: Margene Larson RingCentral Number: 4152595885 UID:548694048 InContact ID:460661492992 Extension #: 105 Best callback number: 6504551777 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: The cx wants to set up the call forwarding to be rotating every week between ext.103 105 106. Troubleshooting: Advised the cx that the solution might be to create custom rules to have the extensions rotating but advised the cx to have the admin call us to make those changes Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo