Untitled Note

Customer Name: David Chang UID: 1703188010 InContact ID: Extension #: 4593 Main Company number: 6046027711 Best callback number: 6042091363 Email address: Customer's preferred callback time (with timezone): Admin: Y/N y Account Verified: Y/N y Issue: need to provision 20 Avaya phones and wants a guide to do it himself Troubleshooting: (steps taken to address the issue) sent the guide to provision Avaya phones Cx says he will call again if he has more questions Recap: Y/N y Support Site provided: Y/N y Survey Spiel: Y/N y